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Massage Chair Delivery Options Explained

Are you ready to buy a Best Body Massage Chair, but wondering how the delivery works for such a large item? Not to worry, you have options. Best Body offers at least two of these three options: standard curbside, threshold, and/or white glove shipping —so whether you can handle the assembly on your own or you need assistance, we've got what you need.

What Does Standard Delivery Include?

Standard curbside delivery is included for free with every massage chair purchase. With standard delivery, you won't encounter unpleasant surprises like hidden fees. The price you see is the price you pay for your Best Body Massage Chair.

Standard curbside deliveries are booked through the supplier's preferred carrier. Typically, the carrier calls in advance to set up a delivery date and time frame with you. Standard massage chair delivery does not include assembly, and the driver will usually leave it "curbside," or at the end of your driveway.

How Long Does Standard Delivery Take?

Standard curbside delivery generally takes about 7 to 10 business days. Please note, however, that delivery time may vary based on the item you purchased e.g., item availability, shipping location, and other extenuating circumstances.

What is Threshold Delivery?

Threshold delivery is an upgraded delivery option on many of our chairs. If you order with Threshold Delivery, your item will cross the "threshold" of your home and be placed inside your doorway...it will not be left outside.

  • Assembly Required – there is minor assembly required. This usually consists of attaching air hoses, the arms, and ottoman. This is pretty simple as long as you can follow instructions. Installation takes about 30-90 min depending on the massage chair. If you need help with assembly please contact us at 888-696-3251.
  • Please check the box dimensions to make sure it will fit through any doorway that is needed.
  • If you live on the second floor or higher with no elevator, the delivery company will not bring your massage chair up the stairs. If this is the case, you may want to consider White Glove Delivery.

What is White Glove Delivery?

If you feel more comfortable with a professional bringing your chair into your home and assembling it, you can request White Glove Delivery for a nominal fee.

White glove service eliminates any stress of moving and assembling your chair. It includes a two-person delivery team who will place your massage chair in the room of your choice. The delivery agents will even bring it up two flights of stairs. Most importantly, white glove service includes full assembly.

Once your massage chair has been unpacked and installed, the delivery team will remove any debris from your home and ensure your chair is functioning properly. With white glove delivery, you'll be stress free and enjoying your shiny new massage chair before you know it!

Who Provides White Glove Delivery?

Our suppliers hire a third-party company to fulfill its white glove services. These white glove companies are reliable and professional, with agents located throughout the nation so we can get products to our customers in a timely manner.

How Long Does White Glove Delivery Take?

White glove delivery takes about 10 to 15 business days. The white glove agent will typically call you within 1 to 2 days of receiving your shipment to schedule your delivery.

When Will You Ship My Massage Chair?

We typically process and ship orders within 24-48 hours. If your order is submitted over the weekend, it will be processed on the following business day. Again, shipment time may vary pending unexpected situations.

How Can I Track My Shipment?

Our shipping department usually emails your tracking information to you within 24 hours from when your massage chair has shipped. This will include a link to the carrier's site, contact information, and your tracking number. You'll be able to easily trace your shipment to have a more specific idea of when you'll be receiving your massage chair.

Do you still have questions about your massage chair delivery and installation? Call our Best Body Massage Chair specialists today at 888-696-3251 to learn more! You can also browse our massage chairs below. 

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